workingwifey

In February I signed my cat Cootie pet insurance thru PetCo, whichever one they have on the website. Everything was cool. Then all of a sudden last week I got a notice in the mail saying that my service is being canceled due to non payment.
That blew me away since the payments have been automatically taken from my credit card since February, and I have received NO phone calls and NO letters in the mail about anything regarding this at all. And of course the company is in New York so by the time I get home from work and can call them, they are closed (since I’m on pacific time). So I called them, left them an angry message and asked for a call back.
Last month I had signed up my cat Phyre for the same insurance, but unfortunately I went out of town and my husband forgot to take him to the vet for the check up, so that the vet could send all of the informatin to the pet insurance company to make the insurance valid, and our time expired so his insurance never fully went into effect.
So the following day after I left the message with the Pet Insurance company, I decided to email them to cancel BOTH of my policies and refund me for the month of July. I told them about their terrible lack of customer service and their insane letter saying that I was “past due” and had not paid, when the payments had ALWAYS been automatically deducted.
OH I left something out- what promted me to finally cancel the pet insurance was that I was reading an article in Readers Digest, and there were 7 ’scams’ to watch out for, or something like that. One of them was Pet Insurance. It said that most people pay around $5000 before they even need to use their insurance for even the smallest amount. They also said that most pet owners never, in the pets’ entire lifetime, ever need to spend over $1000 so they suggested instead of putting a monthly fee to an insurance company, just put the money into a savings account. Sure, it’s a big chunk of money at once but you will be prepared, and you will still be saving WAY more money than if you had gotten the pet insurance.
And it makes total sense.
So all of you out there with a needless expesnse like this, I hope you take mine and Readers Digest’s advise.

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